Due to the unprecedented events around the COVID-19 pandemic, including Governor Abbott's new executive order the The City Of Bandera has taken further precautions for the safety of our citizens, customers and employees. The Utility department lobby at City Hall and Municipal Court lobby will be closed beginning Monday March 23, 2020 until April 16, 2020. You may pay your bill online at www.cityofbandera.org , over the phone 830-796-3765, or drop into the drop box outside and it will be processed immediately. The City will be waiving the late fees and the fee to pay with a credit card for utility accounts to help with this time of inconvenience.
The Bandera Municipal Court will be rescheduling all court hearings, you will be notified by mail. Please call the Court at (830) 796-3456 to ensure we have your correct mailing address. If you do not want to come to court, you may plea and pay your fine at www.cityofbandera.org scroll to the bottom of the page, click PAY HERE, chose Municipal Court and then follow the prompts or call the Clerk with your credit/debit card.
Further the City Council met today and have adopted some new local disaster rules and regulations.
Local considerations during Declaration:
Authorization for the City Administrator to utilize the Federal guidelines and Regulations concerning personnel and day to day operations of the City Of Bandera.
Recommend EDC to explore expansion of a local disaster relief program.
Waive temporary sign rules and permits for local business’ in the restaurant and bar industry due to the new Executive Order from Governor.
Utility department will be closed to the public and will suspend late fees, cut offs and credit card fees for payments. Business will be done by phone, email or online.
Bandera City park to remain open to foot, bicycle, and horse traffic only, activities to include walking, running, biking, horseback riding and fishing. The gates will remain closed. The restrooms will remain closed. Barricades or caution tape to be placed on picnic tables, playground equipment and pavilions. The disc golf portion of park will remain open.
The Skate Park will remain open with signage for limitations of 10 people or less.
With the growing concerns over the COVID-19 virus we understand that everyone has kicked their normal disinfecting and cleaning habits into high gear. We are asking that you refrain from flushing baby wipes, cleaning wipes, paper towels, and even the so called “flushable wipes” down your toilet. These products cause serious issues with the sanitary sewer collection system throughout the city.
Due to the unprecedented events around the COVID-19 pandemic, The City Of Bandera has taken precautions for the safety of our employees and customers. At this time the City offices will remain open normal business hours from 8am-5pm. We have hand sanitizer available at the front desk and will be continually disinfecting the front area. We are committed to serving our customers but would like to limit face-to-face contact if at all possible. You may pay your bill online, over the phone, or drop into the drop box outside and it will be processed immediately. We will be communicating through the website and social media the coming weeks of any changes.
Atmos Energy joins Utilities United Against Scams (UUAS) in observation of the fourth annual Utility Scam Awareness Week to educate customers and expose deceptive tactics used by scammers.
If you have experienced a high water/sewer bill due to a leak, once the leak is repaired and your consumption has dropped back to a normal consumption, ratepayer’s may apply for a leak adjustment to help offset a portion of the excess water/sewer usage.